| Please read our Conditions Of Use, Shipping and Returns and Site Security pages carefully before making any transaction as they make up our full Terms and Conditions, which are the terms and conditions under which we agree to sell products to you. If you have any issues or questions not covered within the information set out below, please either email us via the online contact form, or by phoning us on 01245 509982 (0044 1245 509982 Non-UK) Monday to Friday between the hours of 9am and 5:30pm UK time.
This page can be either read in its entirety, or by using the category links below:-
Data Protection
Payment Security
Conditions Of Use
Shipping & Returns
Sweethearts & Tarts are committed to protecting your privacy and will only use personal information collected about you lawfully and in accordance with the Data Protection Act 1998. All personal details are held on a secure database solely for the purpose of fulfilling orders. Customer details will not under any circumstance be passed on to third parties.
We are not aware of any documented cases of debit or credit card fraud using our shopping system either via the Internet or by other means. Debit and credit card payments are processed entirely using the Protx VSP secure online payment system via their 128-bit SSL (secure sockets layer) encrypted server, meaning no card details are ever stored on our servers, nor do we have access to your card details at any time. Protx has achieved the highest level on compliance under the Payment Card Industry Data Security Standard (PCI), and adhere to the most stringent levels of fraud screening, ensuring that customer details remain secure throughout the ensure transaction process. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information. Learn about the security standards employed by Protx.
Protx are a division of Sage UK Limited, and are audited by an independent company Trustwave to ensure that they are up-to-date with the latest encryption and security standards and that they comply with the stringent standards set out by the card schemes. Trustwave is an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands. Learn more about the accreditation details for Protx.
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