Please read our conditions of use carefully before making any transaction as they specify the terms and conditions under which we agree to sell products to you. If you have any issues or questions not covered herein, please either email us via the online contact form, or by phoning us on 01245 509982 (0044 1245 509982 Non-UK) Monday to Friday between the hours of 9am and 5pm UK time.
GENERAL
By using this website, you agree to be bound by our terms and conditions. If you do not agree to be bound by these terms, please refrain from using this website. Your statutory rights are not affected in any way by these terms and conditions, but we reserve the right to refuse to supply goods at our discretion and without further explanation.
ORDER PAYMENT
We accept debit and credit card payments (Visa, Mastercard, Delta, Solo, Electron and Switch) using the Paypal Pro secure online payment system. This system is FREE for buyers and far more secure than handing over your card details in a shop, restaurant, or verbally over the phone. The Paypal Pro payment system gives you the ability to shop to your hearts content without ever having to disclose your card details to online retailers. Paypal also offer 100% protection against unauthorised payments being sent from your account, as well as specialist dispute resolution on Paypal purchase.
PRODUCT PRICES
The price you pay for goods are displayed clearly on the website. We regularly check the website to ensure that our pricing is correct, however, in the unlikely instance that our prices are displayed incorrectly, you will be given the opportunity to either cancel your order or go ahead at the new and correct price. All transactions/payments are in pounds sterling (£) and will show up on your credit card statement in your local currency. All credit card issuers will calculate the currency rate based on the existing currency rate at the time of your transaction.
PURCHASE CONTRACT
A binding contract is formed between you and Sweethearts & Tarts when you receive confirmation from us by e-mail, telephone or other means that your order has been processed. Sweethearts and Tarts reserve the right to refuse the supply of goods at our discretion and paid monies shall be refunded in full.
PRODUCT GUIDANCE
If you require any assistance regarding sizing, material or colour prior to ordering we will be only too happy help. In order to assist you further with your purchase, each of our product pages contain a sizing chart for the relevant designer. Our sizing charts are extremely precise, so please ensure you measure yourself accurately.
COMPLAINTS
All complaints should be addressed to us using one of the following methods:-
a) via our online contact form.
b) verbally by phoning us on 01245 509982 (0044 1245 509982 Non-UK) Monday to Friday between the hours of 9am and 5pm UK time.
c) or by post to: Sweethearts & Tarts, 380b Baddow Road, Great Baddow, Chelmsford, CM2 9RA.
UNLAWFUL PROVISION
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.
GOVERNING LAW AND JURISDICTION
This contract is subject to the law of England and Wales. All disputes arising out of this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable. Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of England and Wales under English Law.
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